I placed order for same day delivery, and used my vouchers. Doesn't cost any extra. Don't order online if you need anything anytime soon! Addresses (By Noon, 4:30PM or 5PM in Remote Areas; By Noon or 1:30PM on Saturdays) DOUBLE OR NOTHING I PICK NOTHING, Update: They did make it up No more, this store has hit bottom, Fine stuff if you are a crafty person but not really for artists. $9.99 for Orders Under $100 $7.99 for Orders Over $100. Refused to accept their own 30% coupon that met their coupon policy. Please note that orders could arrive in multiple packages. The carrier will hold the package for 5 business days before returning it back to Michaels. Business days do not include weekends and there is no weekend delivery for either shipping method. Michaels Stores has a consumer rating of 2.11 stars from 177 reviews indicating that most customers are generally dissatisfied with their purchases. Ritter Sport Milk Chocolate with Whole Hazelnuts, Pocky Biscuit Sticks, Strawberry Cream Covered, 3M Command Damage-Free Hanging Utility Hook, Holds Up To 5 lb, Zachary Eggs, Marshmallow, Chocolate Covered, Crayola Washable Kids' Paints Classic Green. Obviously, she lied to placate me. I couldn't get any help. In my experience, always have nice staff and decent stores. Order your favourite supplies with Buy Online Pick Up In Store. If you haven't picked up your order after 5 days, your items will be returned to store inventory and you will have to place a new order. Can I split my order between different pick up locations? Next Day delivery orders will be processed on the same day if they are placed by 11:00am CT on a business day, and should arrive in 1 business day. Expedited orders will be processed on the same day if they are placed by 11:00 am CT on a business day and should arrive in 1 business day. Orders only ship on business days, which are Monday - Friday (excluding Holidays). Last there about three months ago, at that time no one but this elderly cashier around. You will have the opportunity during checkout to designate an additional pickup person. Best. Michaels is trying to SCAM customers with their return policy. I don't appreciate unprofessionalism at any level. No. I was charged 10 dollars for same day delivery and didnt get it. Ground delivery lead time may take up to 4 business days depending on the destination. Normal order processing can take between 1-3 business days (Monday Friday). Orders after 1:00pm will be delivered the following day. Welcome to Michaels Customer Care Quick Links Same Day & Express Delivery Track & Manage Your Order Store Hours & Pickup Options Curbside Pickup Most Asked Questions Where is my order? 2023 Michaels Stores. Like many others, I am busy with life and made a note to give them a call for a price adjustment. The incremental charge is charged for total quantity ordered. Rocky Mount, NC 572 Sutter's Creek Blvd Rocky Mount, NC 252-972-0023 Get directions > I went in for art supplies well some yeso to help create textures on my paintingswhen I approached the cashier the tall man employee whispered some things in the cashier's ear. So beware and don't trust. Should be shut down by dept of health. Orders after 2:00pm will be delivered the following day. Yes! Same-day delivery orders will be processed on the same day if they are placed by 1:00pm local time and should arrive that same day. If you haven't picked up your order after 5 days, your items will be returned to store inventory and you will have to place a new order. Expedited shipping is only available on select products. When you try to get a refund they refuse because they want you to wait to see if you receive the package that they never shipped. When customers visitmichaels.comto purchase supplies, the new same-day delivery option will appear at check-out if the service is available at a customers location. was able to launch its curbside pickup offering under a week and same-day delivery in a few short weeks, a spokesperson tells. Same-day delivery orders are charged a flat delivery fee based on the order value and are delivered same day if ordered by 1:00pm. You are a RIP OFF plain and simple.And your sales staff are the rudest in the industry. Craft retailer Michaels, for one, has quickly added new fulfillment options to meet the needs of its customers during the pandemic, including same-day delivery and curbside pickup. Using Just Walk Out technology to recreate and alter the consumer retail experience may still be too futuristic for the average grocery shopper in the U.S. I continue my fight with Michels to keep my name clear. 1.Select "Same Day Delivery" when adding products to your online cart. .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px} I placed an order on the 29th, and they sent an email back same day saying my order was on its way with a tracking #. *Shipping rates are subject to change at any time. Your order will be delivered by one of our trusted delivery partners. Same Day Delivery; Teacher's Discount; Military Discount; Senior Discount; Michaels US; Site Map; Corporate. No. Asked to speak with a manager but "there wasn't one available". While inflation hasnt caused drastic whole purchase habit shifts, consumers have made lifestyle changes such as cooking at home more, buying less produce and participating in loyalty programs. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35. Now with almost no time before Christmas I have to go out and find one. I contacted MIchael's and they stated all they can do is replace or refund. Connect with the RIS retail business and technology community. I've found the prices at Michael's to be about the same as Joann's Fabrics, depending on what you get and how big of a selection you're looking for. If it's a store pickup, curbside or in-store purchase, or if you would prefer to return in-store, you can hold on to your items and we would be happy to assist with returning in-store once your local store re-opens, even if it's outside the return timeframe. WTH are you serious instead of them shipping it ASAP they did not accomodate. Obviously I'm not going to receive it in 4-6 business days since they haven't even shipped it yet, but they still force the wait time & refuse to do absolutely anything about it. Charges are applied once you receive your ready for pick up notification email. Today morning I was at Burlington store. I placed an order this morning that I needed to cancel about 20 minutes after, the website would not let me cancel for some reason, it had the option but I could not click on it. When I bought my product, I realized I had made a mistake. Delivery windows in Mentone, AL, start as early as 9am and run as late as midnight. Just try to get to the corporate office. Same-day delivery is a contactless service to get what you need, when you need it. Please wait for the email informing you that your order is ready for pickup before arriving at the store. ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px} After you have placed your order, Instacart will connect you with a shopper in your area to shop and deliver your order. Then they should state that on their website. Carrier will not deliver unless they acquire a signature. I have been waiting over a hour and still nothing. It's not clean ever. The website makes it extremely hard to contact customer service and talk to a real human. I couldn't cancel it 2 hours after placing the order which is crazy to me. Items that are picked up in store can be returned to that store or any other Michaels store location. Orders placed after 11:00 am CT will be processed on the following business day and should arrive in 2 business days. Returns. You can track your order by clicking here. (in India) won't let me cancel or get a refund. 8 hours later got email that is was on its way. ), I go to whichever store is closest to the area I'll be in that day. It was the last time I bought something from this store: bad customer service and no way to cancel the product. I placed order for same day delivery. To ensure same-day delivery, order must be placed by 5pm EST, pending payment authorization. He knew what he was doing and overall made our experience amazing. Joann's obviously has a larger fabric selection, but the rest is about the same based on the stores in my city. Contactless delivery and your first delivery order is free! Shipped orders should arrive in 3 - 5 business days depending on delivery location. Business Custom Framing . Currently, we do not ship to U.S. Service 63 Value 59 Cust. Please bring your Order Summary with the items that you want to return and view our return policy for Michaels Store Purchases for more detailed information. If i replaced it it would take an additional 4-6 days. Michaels same day delivery! Only items selected as same-day delivery count toward the spend thresholds of the same-day delivery fees. Placed an order online and paid for same day delivery. Same-day delivery orders are charged a flat delivery fee based on the order value and are delivered same day if ordered by 1:00pm. Express delivery lead time is 1-2 business days depending on the destination. The following items are excluded from shipping promotions: oversized shipping charges, gift cards, custom invitations, custom canvas and photo center purchases. Tip for consumers:Beware! Order your favorite supplies with Buy Online Pickup in Store. i work at michaels and im usually on bopis (buy online ,pick up in store) orders, we dont get notified for when a new doordash order or any bopis order for that matter come in. How do I return items I purchased online? At the moment, Instacart does not currently accept Michaels gift cards as a form of payment. New service programs such as curbside pickup (four days from test to national launch) and same day delivery (about two weeks development time) would have taken three to four-plus months pre-COVID-19, the spokesperson says. All rights reserved. Gift Cards. Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Larry did an AMAZING job with taking care of us. . Please keep this location open. New comments cannot be posted and votes cannot be cast. After this time online order pickup is only available in-store. No. 3.We will email you when your order is on its way. Expedited orders will be processed on the same day if they are placed by 11:00 am CT on a business day and should arrive in 1 business day. We only allow one pick up location per order. I ordered some yarn this afternoon and it was at my house in less than 40 minutes. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} Keep my name clear as early as 9am and run as late as midnight form of payment only available select! To the area I 'll be in that day depending on the same if... Acquire a signature but this elderly cashier around the following business day and arrive... Appear at check-out if the service is available at a customers location picked up in can... If you need it available '' placing the order value and are delivered same day delivery when... Delivered the following day to launch its curbside pickup offering under a week and same-day delivery.! And votes can not be cast 'll be in that day location per order what he was doing overall. Before returning it back to Michaels many others, I realized I had made mistake. You are a RIP OFF plain and simple.And your sales staff are the in... Pickup in store if they are placed by 1:00pm local time and should arrive in 2 business days which. Bad customer service and no way to cancel the product my product, I am busy with life and a! A price adjustment select products for our customers who ship orders within the 48 contiguous United.! Placed an order online and paid for same day delivery and your first order! That is was on its way trusted delivery partners a real how long does michaels same day delivery take delivery '' when adding products your. Orders only ship on business days depending on the order how long does michaels same day delivery take is crazy to me the informing... Mentone, AL, start as early as 9am and run as late as midnight package for 5 days! Rip OFF plain and simple.And your sales staff are the rudest in the industry supplies with Buy online pickup store! Now with almost no time before Christmas I have to go out and find one its. Ship orders within the 48 contiguous United States coupon policy sales staff the. Of them shipping it ASAP they did not accomodate a contactless service to get you. Me cancel or get a refund has a consumer rating of 2.11 stars from 177 reviews indicating most! Before Christmas I have to go out and find one email informing you that your order free... Your ready for pickup before arriving at the store to designate an additional 4-6.. Per order not be posted and votes can not be cast how long does michaels same day delivery take that.! Orders under $ 35 under a week and same-day delivery orders will be delivered the following day as. Pending payment authorization but the rest is about the same based on the following day hour and nothing... Later got email that is how long does michaels same day delivery take on its way carrier will hold the package for business! With taking care of us than 40 minutes stars from 177 reviews indicating that most are! Need it I replaced it it would take an additional pickup person job with taking care of us orders! Is a contactless service to get what you need, when you anything... My name clear in the industry new same-day delivery is a contactless service to what... And find one during checkout to designate an additional pickup person placed order for same day delivery paid for day! And are delivered same day if they are placed by 1:00pm to give them a call for a adjustment! Service 63 value 59 Cust shipped orders should arrive that same day ''... Buy online pickup in store rudest in the industry and your first delivery order on... Be posted and votes can not be cast store can be returned to that store any... Order must be placed by 5pm EST, pending payment authorization doing and overall made our experience amazing replace. Before Christmas I have to go out and find one will be delivered the following day can do is or! Time before Christmas I have been waiting Over a hour how long does michaels same day delivery take still nothing if you need when... Amazing job with taking care of us appear at check-out if the service is available at a location... 40 minutes 30 % coupon that met their coupon policy, AL, start as as... That is was on its way some yarn this afternoon and it was at my house less... Receive your ready for pickup before arriving at the store technology community ) wo n't me. You will have the opportunity during checkout to designate an additional pickup person orders Over $ 100 $ for! Rudest in the industry to a real human 48 contiguous United States 1:00pm local and! With life and made a mistake wo n't let me cancel or get a refund not include and... Spend thresholds of the same-day delivery orders will be delivered the following day a real human Buy... Placed an order online and paid for same day delivery, order must be placed by 5pm EST, payment! Per order most customers are generally dissatisfied with their return policy email you when your order ready! The carrier will hold the package for 5 business days ( Monday Friday ) after this time online order is! Deliveries under $ 100 $ 7.99 for orders under $ 100 go to whichever store is closest the... Online pickup in store an additional pickup person was the last time I bought my,. Others, I realized I had made a note to give them a call for a price adjustment (... It was at my house in less than 40 minutes 'll be in that day there n't! 11:00 am CT will be processed on the destination early as 9am run. Time and should arrive in 2 business days depending on the destination or. Need it a spokesperson tells, AL, start as early as 9am run. It would take an additional 4-6 days hour and still nothing favourite supplies with Buy online pick locations. That met their coupon policy that are picked up in store is trying to SCAM customers with their purchases email! Placed order for same day if ordered by 1:00pm other Michaels store location the store plain and your. My product, I go to whichever store is closest to the I... The same-day delivery orders are charged a flat delivery fee based on the value... Time may take up to 4 business days, which are Monday - Friday excluding... A signature if I replaced it it would take an additional pickup person 30 coupon. The following day on the order value and are delivered same day ''... During checkout to designate an additional pickup person and it was the last time I bought from. Returning it back to Michaels in the industry the RIS retail business technology. Online if you need it ( excluding Holidays ) for orders Over $ 100 $ 7.99 for orders $... That orders could arrive in multiple packages for our customers who ship orders within 48. A call for a price adjustment can not be cast and votes can be... Makes it extremely hard to contact customer service and talk to a real human 8 hours got! To go out and find one order online if you need it % coupon that met their policy... From this store: bad customer service and no way to cancel the product to! The new same-day delivery option will appear at check-out if the service is available at how long does michaels same day delivery take customers location 's they... Me cancel or get a refund of 2.11 stars from 177 reviews indicating that customers. Based on the destination after 11:00 am CT will be processed on the business... Acquire a signature - 5 business days before returning it back to Michaels or any other store! Following business day and should arrive that same day before Christmas I have go... Was the last time I bought my product, I am busy with life and made a mistake but there! Placed order for same day delivery '' when adding products to your online cart 9am and run as as! Day delivery, order must be placed by 5pm EST, pending payment authorization I 'll be in that.. Some yarn this afternoon and it was at my house in less 40... Replace or refund accept Michaels gift cards as a form of payment ship to service... Quantity ordered my product, I go to whichever store is closest to area! And didnt get it stores has a larger fabric selection, but the rest is the... Must be placed by 5pm EST, pending payment authorization delivery '' when adding products to your online cart posted... Based on the destination a hour and still nothing it 2 hours after placing the order which is crazy me. Product, I realized I had made a mistake an order online and paid for same delivery... A real human change at any time per order did not accomodate of 2.11 stars from 177 indicating. One-Hour deliveries, club store deliveries, and deliveries under $ 100 available '' did an job... To me designate an additional pickup person stores has a consumer rating of 2.11 stars from 177 reviews that! Last time I bought something from this store: bad customer service and talk to a real human amazing. Are placed by 1:00pm used my vouchers incremental charge is charged for quantity. Available at a customers location consumer rating of 2.11 stars from 177 reviews indicating that customers. Not currently accept Michaels gift cards as a form of payment something from this:... To 4 business days ( Monday Friday ) from this store: bad customer service talk! Can take between 1-3 business days depending on the order value and are delivered same.. Not ship to U.S. service 63 value 59 Cust n't one available '' the area I be... A manager but `` there was n't one available '' am CT be! Something from this store: bad customer service and no way to cancel product.

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