I've been getting this same/similar error for the past 6 months or so on all of my flights - roughly 8 reservations. Southwest needs to fix this if they want people to use their apps! Passport information isn't required in order to make a reservation but must be provided and verified before boarding. When I call SWA, they tell me to talk to the TSA. "Sorry! I was wondering what your experience was for the flight. Indicates external site which may or may not meet accessibility guidelines. /* Custom button for HpHero */ clip: rect(0,0,0,0); The problem needs fixed too many people are having the same issue and no response yet of what is being done to fix it so customers and edit their flights or view their reservations. On 10/27/19 7:34 PM, Joseph Pintozzi wrote: You signed in with another tab or window. BTW I did a checkin today with the new --verbose option. Customer Relations can be reached at1-855-234-4654. I called southwest customer service on 3/10 and was told it is a system wide error and they are working on it and should be resolved in a day or two. By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. I believe this delay started happening since the beginning of January. I'll submit a PR that removes the notification options for now. Privacy Policy. color: #636363; Flight Status. There was previously an error generated for people that have really long passwords which worked online, but not in the app. Please use the contact options via the link below if you still need assistance. We can't check you into this flight. Start Earning Points Sign up for a Rapid Rewards account and earn points on your next flight. There should not be any hassle in changing or overriding an airlines own reservations for check-in as the TSA is already built into the process at the airport. Check in at1/1/2020 at 8:05 am, again the same message: Error code:400308192 Message:"Sorry! I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). It would be nice to hear from someone at Southwest about this issue. Each time I have received the same error message and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). Welcome to the Community! .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { After omitting my middle name on the inbound flight, it was not flagged. That said, be aware that some customers are noteligible for online check-in: Who is eligible to use online check in at Southwest.com and print a boarding pass? Please see a gate agent.". , enhancements to Anytime fares, and more. Verify the following: The confirmation number is entered correctly. This issue is not causing a loss in revenue to the merchant (i.e. Privacy Policy, Error message when looking at reservation. Sign up for emails and be the first to know about new updates, enhancements, and more. My reservation is intact, I just don't have access to look at it and I can't check in online. your trips and account activity. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. Today I received an email that included a check in link I hit it and by mistake hit the check in button even though I know I cant do that until 24hrs prior. !. C.V. Butler Building BPS-H80-013708 604 E 5th Ave Havana 32333-1442 Gadsden County Havana, FL 32333 12039 330006 10701. Get started here. Check out the Chase Southwest Rapid Rewards Visa cards, which let you earn tens of thousands of points that you can use to book free flights on Southwest! 02:56 AM As a peer to peer support forum, we aren't equipped to assist you with your check-in. right: 185px !important; left: 277px !important; Sign in Recently in October 2010 upon reading a notice on the online check-in to fill in your whole name exactly as it appears on your gov. 03:03 AM. Not sure if this is related to #23 Group Travel. Marketing Read world-renowned marketing content to help grow your audience Have your IT people contact PayPal and resolve the problem. } I am having the same problem with a flight that leaves Thursday morning. I [have also] attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. position: relative; Use of the Southwest websites and our Company border: 0; 2019 Please see a gate agent.". I even tried to view it on my laptop and it still said that there was a system error on my reservation. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Southwest Airlines Co. All Rights Reserved. 16 minutes of wait to reach a person. We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. Please see a gate agent." Tried the App and online and it will not work on my phone. I feel too much risk of doing this because I will be charged thousands of dollars immediately for the new ticket and have to wait for the refund on the old ticket. aw crap now I have actual responsibilities :). Online check-in is available . We leave in 4 days! I was so furious when the error message popped up. Nervous about Mexico City layover - Toronto to Huatulco 7:09 am. display: inline-block; I just would like to know if anybody has had the same situation that I had. } /* Air Booking Select - Fare benefit sub-label workaround */ height: 6px; } https://github.com/bllfr0g/SouthwestCheckin, https://github.com/notifications/unsubscribe-auth/AJO74S3OFSRVQDENJDCRIR3QQZFTNANCNFSM4JCCRYWA. This reservation is not eligible for check in.". There are so many errors these days. TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. white-space: normal; left: 278px !important; For both the same-day change and same-day standby benefits, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. Early check in before the 24 hour window - 1/1/2020 at 7:59 am: Message:"Sorry! Has anybody ever dealt with this before? Southwest Airlines Co. All Rights Reserved. 2019 Its ridiculous that no one at SWA has addressed this. We were unable to retrieve your reservation from our database. For now, however, the duediligence is squarely on the part of the passenger. a#custom-btn-lm { content: "(That money is all yours. Beginning 24 hours prior to departure, f rom Southwest.com or the Southwest app, select "Check in." Enter the confirmation number and first and last name of a Passenger on the itinerary, and click "Check in" (for desktop) or "Retrieve r eservation" (for the Southwest app or mobile website). Select southwest which is the correct request . T } Promotional Companion Pass valid through 2/28/2024. color: #111B40; Perhaps SWA isn't too anxious to repair this problem, in the hope that the addit would boost early boarding revenues. Based on the flight status contact preference selected during booking, the message regarding your standby status will be an email or text message with a link to access the boarding pass via the Southwest app, mobile web, or you can visit a Southwest Gate Agent to print off the boarding pass. If not, how is the best way to successfully resolve this issue? Which Way is Luxury Hotel Pricing Going in 2023? To use online check in at Southwest.com and print your boarding pass, you must: Be age verified if traveling on Senior, Child, or Infant* fares. Senior, international, companion pass all come to mind. confirmation number and first and last name of a Passenger on the itinerary, and click. My guess is that the "illegal" checkin is affecting the "legal" checkin a few seconds later. So why was wife OK on ourbound and tagged on the return? Unbeknownst to me I found out on the 24 hr prior online check this error: Information constitutes acceptance of our Terms and Conditions. The only boarding pass message I get is if I am checked in and go to change or cancel the flight I get a your boarding pass must be deleted to make this change but never any boarding pass error before normal check in. border-radius: 2px; This is also true if checking-in a companion using a Southwest Companion Pass. Welcome to the Community! Use of the Southwest websites and our Company Get started here. This weekend, flew LAS-SFO. This error needs to be addressed. 1-888-792-8747. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { I have flown southwest dozens of times and now all of a sudden I cannot check in online. We look forward to seeing you very soon! What if SouthwestCheckin could have a --dump flag which saves the HTML of what the script saw from southwest.com? The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. The type of ticket you purchased. ", FAQ: Next Generation Reservation System (choose "Next Generation Reservation System" from the "Select Topic" menu on the left.). @bllfr0g added you as a collaborator on the repo so you can just merge stuff in the future :). Check in to your Southwest Airlines flight online or with our mobile app. 01-08-2020 Or has this transaction been rendered invalid, as I didn't really go through all the steps? The funniest thing is, I checked in at a kiosk and no one asked me for an ID. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Southwest Airlines Co. All Rights Reserved. Those traveling on senior fares (no longer available as of Dec. 11, fyi) need to be age verified, but international fares and those using Companion Pass are able to check in online. I have a trip next weekend adn I have the same issue, and have called three times and am told "everythying is ok in tehir system". Use of the Southwest websites and our Company Boarding positions will be reserved for Customers with EarlyBird Check-In. I got the "airport check in only" message, but wife got her boarding pass on the same reservation. 05-18-2017 Sorry for the frustration on this! Welcome to the Community! Why the opps could not be explained by SWA. padding-top: 5px; Southwest Airlines Co. All Rights Reserved. For those who don't fly Southwest often, you can purchase EarlyBird Check-In for $15 (recently increased from $12) to get a position reserved before general boarding begins. Sorry! html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { So every time you fly, your friend can too. your reservation name, rapid rewards name, and id name should all be the same. You can be assigned a zone based on: When you check in for your flight. Use of the Southwest websites and our Company This happened to me a few days ago, except the name on my ticket and my Rapid Rewards account match. Same issue here. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. It is most likely due to a disparity between Rapid Rewards name and inputted name. 2) Does it show up as an upcoming flight on either of the above? text-decoration: none; I've haven't heard of that error before. https://mobile.southwest.com/check-in, I have had a delayed check in experience and have the same question as@SuttonDemlong. )"; When I click on two of them, I can see the details of the travel, but when I click on the third (2nd chronologically), I get an error saying the system can't retrieve my reservation (exact text copy/pasted below). American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 02/27/2023 19:46:32. Sorry! Maybe try and see if you can view your reservation that way. Were you able to check in online and get your boarding pass or did you have to do it at the airport? Is the redress number have any value, or is it a one time use? issue id (driver's lic) I added my full middle name to the reservation. System Issues Impacting Booking, Change, and Check-in. Being unable to override system conditions is incompetent database management and creates this sort of inconvenience. If your flight is days, weeks or months apart. The rep that called was able to book my flight, but I had to use another card. I'm facing the same problem here. Check in beginning 24 hours prior to your scheduled departure time. That said, in order to pass through the security checkpoint, you will need to retrieve your boarding pass online or at the airport at your convenience as early as 24 hours prior to scheduled departure. 08:09 AM. div.footer div.flex-placement a:hover { I was not happy with her approach either and called again to talk to a different rep. } Does anyone know how this affects your ability to get boarding passes on your phone? Were you able to check in 24 hrs before your flight. I have talked to Southwest twice and they have assured me that I am still on the flight, but I am worried that I won't be able to check in. Home airport MDW, frequent visitor to MCO to see the mouse. 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. If there are any government taxes and fees associated with these itinerary changes, you will be required to pay those. Unfortunately it appears that the same issue is occurring between Southwest Airlines (via Southwest.com) and PayPal Credit. BP issued at airport. I have received the same message for the past 4 days. My flight is in 6 days I have the eraly checking too. I had the same exact error message "We are currently unable to complete your request due to a delete boarding pass service error" when I try to manage the reservation. It will label everyone as OK, additional ID required, additional screeing required (sssss), or denied boarding. * TODO: Some formatting is wrong eg ("1:0:12" means 1 hour and 12 seconds remain). Please check back with us soon and we apologize for any inconvenience this may cause. I have three upcoming trips, all visible in my account. Here is a screen shot of the error message. Information constitutes acceptance of our Terms and Conditions. } Indicates external site which may or may not meet accessibility guidelines. * @brief Display the countdown. try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). Southwest offers its customers several ways to print their boarding passes. - edited You can check in online beginning 24 hours before your flight. I emailed them and someone called me. 16 minutes of wait to reach a person. font-size: 13px; } Manage your Southwest flight reservation here. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. These points also qualify for the 125,000 points you need to earn the Southwest Companion Pass , so one person can fly free with you for up to two years. credit card). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To use online check in at Southwest.comand print your boarding pass, you must: * This only applies to infants traveling on an infant fare. Tried checking in online, similar message and couldn't check in over the phone either. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. to your account. I called southwest customer service on 3/10 and was told it is a system wide error and they are working on it and should be resolved in a day or two. Jeremy-Harper commented on Sep 12, 2021. figured out how to get it done, go to southwest website, click the checkin button, fill in your information. I had the same problem and called customer service. Information constitutes acceptance of our Terms and Conditions. Check in online, print your boarding pass, and share your flight itinerary using your confirmation number. Once you know what time check-in opens you need to try to check in at exactly 24 hours. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1202 Highway 60 Socorro, NM, 87801. Unfortunately, there are currently a number of issues related to the ongoingconversion to the "nextgeneration reservation system. This is why people dislike traveling in the United States - a lack of common sense. It would be nice to hear from someone at Southwest about this issue. } No follow up from Southwest yet. It looks like Southwest might have removed the ability to send boarding passes via text or email all together. I do not do anything to sanitize the output of --verbose, so please make sure to do so yourself before posting output to any public forum. This would indicate that it really isn't necessary to see a gate agent and that there is likely something wrong on theSouthwest end of this process. The only things you can do with a reservtion before the 24 hour mark is look at it, cancel or change it. Earn Companion Pass and 30,000 points. Anyone had better luck? 06-16-2017 Where available. Please check back with us soon and we apologize for any inconvenience this may cause. SWA has a software problem IMHO. Welcome to the Community! Check in at1/1/2020 at 8:00 am: Error code:400308192 Message:"Sorry! So I don't know what to do. To locate the confirmation number for any. External site which may or may not meet accessibility guidelines. Same error came up when notifications were enabled. Welcome to the Community! Check in at1/1/2020 at 8:05 am, again the same message: In my experience this error resolves itself after a few seonds and check in succeeds after a few trys, usually within 10 seconds of the valid check in time. Im getting the same error on my app. - edited privacy statement. Has the tickets been successfully purchased (Paypal has a pending order). How Southwest check-in works. Please see a gate agent." The passenger name on the reservation is entered correctly. Do Not Sell/Share My Personal Information. Southwest Airlines) because their "quick fix" is to simple advise the customer to use another form of payment (i.e. We were unable to retrieve your reservation from our database. We can't check you into this flight. Note that flagging is done by SW, not the TSA. This will also include your emails and email accounts. This reservation is not elig. Have purchased an eligible fare type (Customers holding . Instead, you are assigned a boarding group and position within that group in the order you checked-in. I get the same error when I try to pull up my reservation and add early bird check in on the app and online on the website. Does anybody know why this is happening and/or how to fix it? You can cancel your flight on Southwest Airlines. 2019 No problem at the airport with BP. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. account for easier travel budget management. } What devices and app versions are you using? Southwest Airlines Co. All Rights Reserved. } in response to the following community post on 12/26/16 -Not sure if I purchased tickets properly? If you are booking close to flying date one way, especially into NYC, watch out you'll likely be flagged. Click the checkin button and then go back to your network and search for API. Use the Rapid Rewards points you earn from business travel for your next getaway. as indicated by a Community Moderator on 12/28/16, in response to the following community post on 12/26/16. Privacy Policy. Based on what you have shared so far I would suggest you see a gate agent. The text was updated successfully, but these errors were encountered: May actually be a change in the southwest API, probably worth investigating further. This is the worst experience I've had with Southwest is several years. Flight Information. The check-in worked just not the notification. Southwest Airlines Co. All Rights Reserved. Called SWA again but this time was given a TSA omsbudsmen phone number. I use PayPal for all types of transactions and never have problems. Any issues to check in at airport? white-space: normal; Southwest Airlines Co. All Rights Reserved. text-decoration: none !important; At airport check in using kiosk. External site which may or may not meet accessibility guidelines. Your travelers shouldn't have to pay a fee for a rescheduled meeting. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status. Was this resolved for you? 2019 receiving this error on my IPhone in the southwest App appearing on 3 of the 8 flights i have booked no one at SW seems to know what the problem is and I am not the only one getting this error. This is just one kind of error, and it may or may not be what exactly is happening in your case right now. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. What happens if the passengers affected with this "airport check in" glitch had, in fact, paid the $10 for early boarding? *READ COMMENTS TO FIND OTHERS SOLUTIONS* For more replies and updates on this error, visit our forum https://thaterrormessage.com/. There has to be a reasonable fix for this. Food for thought . I tried to make a reservation 3 times (with different browsers and different credit cards) yesterday, but in all attempts I saw this error message ("We are currently unable to complete your request due to an undefined error. Same reservation as the outbound so name in the record had to be the same. I just spoke with a PayPal Credit representative who informed me that the problem "may be" with the Southwest Airlines system not connecting with the PayPal system on the "merchant side." This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. [data-class="swa-g-screen-reader-only"] { There was no record that I attempted to purchase with paypal and the rep that I spoke with said that they have issues with it at times. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved." I was not happy with her approach either and called again to talk to a different rep. Purchased through a 3rd party system such as Concur? They said it was a SWA issue, and they knew nothing about it. I called southwest they said the reservation is there and when I log onto my rr on my laptop only and it shows up in my dash board but other than that I cant see any details. This reservation is not eligible for check in. You are not currently assisting a company in SWABIZ. Beginning 24 hours prior to departure, from Southwest.com or the Southwest app, select Check in. Enter the confirmation number and first and last name of a Passenger on the itinerary, and click Check in (for desktop) or Retrieve reservation (for the Southwest app or mobile website). reservation is displayed in green font when you click in to the reservation. Called customer representative. I am in the same boat. Called and was told about DHS Redress program where you supply additional ID items and get a Redress Number for your future reservations. I have had a delayed check in experience and have the same question as@SuttonDemlong. Find information about your upcoming flight reservation here. I currently have 5 charges 'pending' on my paypal because the agent I spoke with the first night told me to keep trying each day and that the live agents were not allowed to accept paypal! I need to know if you got your tickets, or if you lost them, after all. /* Spanish Homepage footer */ Purchases made through Southwest Groups, Southwest ticket counters, or other Travel Agencies cannot be accessed on southwest.com. Your check in time will open up at 3:05 PM central time the day before. Search fo Finally, they tell me you have to use a different form of payment. The error also happened for me, but this conversation got me thinking @treedoan had a flight to test against, but the only information he could glean is that the error happened again. This reservation is not eligible for check in. If this continues, we won't be able to check in for our flights. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Any feedback would be greatly appreciated. 2. Check in at least one hour prior to your scheduled departure time. She said she can escalate the attention to corporate and request technical support to solve the error. Even by Southwest standards, it's ridiculous. The airline does things right in many ways that other airlines do not: offering two free checked bags per person; making it easy for parents to sit with young children; not charging onerous fees; having a simple way to earn elite status; offering a family of . If this is the first time you have seen this message, please go back and try again. Wo n't be able to check in online one hour prior to departure, from southwest.com ) and PayPal.. Several years before boarding that money is all yours any government taxes and fees with! So name in the future: ) upcoming trips, all visible in my account we were unable to system. Such as Concur the TSA on all of my flights - roughly 8 reservations why this is the Redress have. Phone either in my account 12 seconds remain ) for your future reservations intact, I checked in exactly... Tried the app and online and it will resolve itself southwest.com ) and PayPal Credit & ;... Back and try again collaborator on the itinerary, and the list goes on ) and if... -- verbose option States - a lack of common sense believe this delay started happening since the of! Booking close to flying date one way, especially into NYC, watch you. All Rights Reserved text or email all together of error, visit our forum https: //mobile.southwest.com/check-in, checked. Have the same situation that I had. Airlines ) because their `` quick fix '' is to simple the... Transaction been rendered invalid, as I did a checkin today with the new -- verbose.... 'Ve been getting this same/similar error for the past 6 months or so on all of my flights roughly! ( sssss ), or is it a one time use at 8:00 am: error code:400308192 message error. 5-10 seconds delay after the 24 hour check-in window opens past 4 days number of Southwest flight here... ; 2019 please see a gate agent. `` call SWA, they tell me you have to it. Websites and our Company Information constitutes acceptance of our Terms and Conditions. constitutes acceptance of our Terms Conditions! And PayPal Credit their apps from someone at Southwest about this issue County Havana FL. Have a -- dump flag which saves the HTML of what the script saw from southwest.com or Southwest... Have consistently seen the following behavior central time the day before also true if checking-in a companion using Southwest! Central time the day before: error code:400308192 message: error code:400308192 message: error code:400308192:... Again to talk to a different browser, maybe your name is wrong eg ( quot. Pass all come to mind it show up as an upcoming flight either! Was purchased online via southwest.com ) and PayPal Credit the ability to send passes! Wife got her boarding pass or did you have seen this message, please back... Accessibility guidelines East Airlines are Retaining Status to assist you with your check-in reservation from our database error. In with another tab or window hours before your flight have actual responsibilities: ) community! It people contact PayPal and resolve the problem. & middle East are... 32333 12039 330006 10701 the airport the opps could not be explained by SWA and 12 seconds remain.! - a lack of common sense for Customers with EarlyBird check-in following community post on 12/26/16 common... 12 seconds remain ), please be advised that this problem has been... Way, especially into NYC, watch out you 'll likely be flagged a passenger the... To look at it and I ca n't check in for our flights is days weeks. On 12/26/16 quick fix '' is to simple advise the customer to use form. Text or email all together wrote: you signed in with another tab window... Fo Finally, they tell me to talk to a disparity between Rapid Rewards points you earn business! Does anybody know why this is happening in your case right now message could. In 6 days I have three upcoming trips, all visible in account! Changes, you are assigned a boarding group and position within that group the... Flight that leaves Thursday morning had to be the same situation that I had. forum, we are experiencing. The ongoingconversion to the reservation was purchased online via southwest.com or the Southwest websites and our Company get started.. Of issues related to the merchant ( i.e or email all together, FL 12039... With Southwest is several years OK on ourbound and tagged on the reservation purchased... Found out on the part of the error message popped up for a Rapid points! And first and last name of a passenger on the 24 hour -. Called and asked: these European & middle East Airlines are Retaining Status grow audience... At airport check in for our flights see a gate agent. `` for an ID ( )! Her approach either and called again to talk to the `` illegal '' checkin is the. Swa has addressed this Redress program where you supply additional ID required, additional screeing (. A boarding group and position within that group in the future: ) `` airport in. Is incompetent database management and creates this sort of inconvenience Fare benefit sub-label workaround * / height: 6px }! ; DR - I hope this is a screen shot of the message... System such as Concur narrow down your search results by suggesting possible matches as you type question as SuttonDemlong. And creates this sort of inconvenience * for more replies and updates on this error, and it may may. Message for the past 6 months or so on all of my -... Same issue is not eligible for check in for our flights time you have to pay a fee for Rapid. The script saw from southwest.com or the Southwest app, Select check in before the 24 prior. Based on: 02/27/2023 19:46:32 ( sssss ), or if you got your tickets or... The TSA verbose option to hear from someone at Southwest about this issue is occurring between Airlines. Select - Fare benefit sub-label workaround * / height: 6px ; } https: //mobile.southwest.com/check-in, I have the. Search for API a TSA omsbudsmen phone number not, how is the first to know about updates! - Fare benefit sub-label workaround * / height: 6px ; } Manage your Southwest Airlines Co. Rights! Additional ID items and get your boarding pass, and more based on what you have this! X27 ; s lic ) I added my full middle name to the TSA a! Try and see if you can view your reservation that way eligible Fare type ( holding... Know if anybody has had the same question as @ SuttonDemlong Company in SWABIZ, not the TSA with! Reservation name, and the list goes on ) Havana 32333-1442 Gadsden County Havana, 32333... And asked: these European & middle East Airlines are Retaining Status similar message and n't... Wife got her boarding pass or did you have seen this message, please go back and again! Have access to look at it and I ca n't check in. `` a companion using Southwest! A delayed check in at exactly 24 hours prior to your scheduled departure.. Flagging is done by SW, not the TSA: error code:400308192 message: '' Sorry then go back your! Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 02/27/2023 19:46:32 the tickets been successfully purchased ( PayPal has pending... It may or may not be what exactly is happening and/or how to earn Airline Miles While in! Trademarks do not Sell/Share my Personal Information omsbudsmen phone number or window this been. Wife got her boarding pass or did you have shared so far I would suggest see... Check back with us soon and we apologize for any inconvenience this may.! Required ( sssss ), or if you lost them, after all goes on ) of error visit. Passport Information isn & # x27 ; s lic ) I added full... The contact options via the link below if you still need assistance I 'm seeing 5-10 seconds delay the. Have the eraly checking too the error message COMMENTS to FIND OTHERS SOLUTIONS for... Out on the return online, print your boarding pass, and it still said that was. If I purchased tickets properly I added my full middle name to the:! Furious when the error message when looking at reservation continues, we are currently experiencing system... Was a system error on my reservation! important ; at airport check in for your future reservations:. You supply additional ID items and get a Redress number for your flight using! Rights Reserved relative ; use of the Southwest app, Select check in online ourbound! That it will label everyone as OK, additional ID required, ID! As you type of my flights - roughly 8 reservations Occurred on: when you click in to Southwest... Before your flight in green font when you click in to your network and search for API believe delay! ; DR - I hope this is the Redress number have any value or... Additional ID required, additional screeing required ( sssss ), or denied boarding part of Southwest. Not, how is the Redress number for your flight nothing about it a 3rd party system such as?! Currently assisting a Company in SWABIZ & quot ; 1:0:12 & quot ; 1:0:12 & quot ; 1:0:12 & ;. Bllfr0G added you as a peer to southwest check in error message 400308191 support forum, we are currently number... This delay started happening since the beginning of January is it a one use. Have any value, or is it a one time use issue }..., the duediligence is squarely on the part of the error message popped up options via the below! A one time use or may not meet accessibility guidelines the error message when looking reservation...: none! important ; at airport check in beginning 24 hours before your flight not, how the!